Our Initiatives

Community Housing Network is committed to initiatives that strengthen our mission and provide the highest standards of care for the people we serve.

Diversity, Equity & Inclusion at Community Housing Network

Community Housing Network is focused on addressing the need for equitable housing in the communities we serve and is guided by our 4 Core Values of Inclusion, Integrity, Innovation and Passion. To accomplish this goal, we are actively working to become more diverse, equitable, and inclusive as an organization. Our DEI efforts address the organization, our role in the community, and the delivery of our services. As a part of this work, we are focused on creating a workforce made up of people with diverse experiences and knowledge, who help facilitate an inclusive and welcoming environment. Our goal is to create an organizational culture with diversity of thought, where everyone feels included, trusting relationships are cultivated with communities and program participants, and where innovation and problem solving are fostered.

DEI Statement

Community Housing Network (CHN) is committed to fostering a culture where diversity, equity, and inclusion (DE&I) are fully integrated into everything we do. This includes how we support our employees and the people we serve. By embracing the diversity of our organization and each employee’s views in our decision-making, we strive to create a sense of inclusion and belonging at CHN. To fulfill our mission of strengthening communities by connecting people to housing resources, we will continue to advocate for housing equity for all individuals and amplify the voices of the people we serve in our work.

As we continue to build a unique organization, we are committed to investing the time, energy, and resources required to prioritize the well-being and diversity of our employees and participants. We believe that incorporating many diverse perspectives and experiences is the best way to advance our mission.

Trauma-Informed Care at Community Housing Network

Through a comprehensive organizational change effort, CHN has evolved from a trauma-aware to a trauma-informed agency. Since 2019, CHN has provided a comprehensive training curriculum to our staff that is informed by the ACE (CDC-Kaiser Permanente Adverse Childhood Experiences) study and its impact. Based on national best practices, our trauma-informed training changes the framework from a traditional deficit-based model of care (what is wrong with you and how can we fix it) to an empathetic, supportive, compassionate approach (what happened to you and how can you move on from here). Training content includes harm reduction, motivational interviewing, and person-centered practice in services for persons experiencing homelessness and those with disabilities. Other specific areas of training for direct line staff includes compassion fatigue, self-care, setting boundaries in a helping relationship.

We also instituted a Trauma-Informed Workgroup to help implement Trauma-Informed Care best practices across the agency. This included reviewing and updating policies, procedures, and workflows as necessary.

Accessibility at Community Housing Network

Community Housing Network addresses accessibility concerns to enhance the quality of life for those served in our programs and services, implement nondiscriminatory employment practices, meet legal and regulatory requirements, and to meet the expectations of stakeholders in the area of accessibility.

We have successfully employed the assessment of community amenities in all of our property development projects. Inclusion within the community is a fundamental facet of CHN’s commitment to non-congregate housing for people with disabilities.

Communications are a major focus of our accessibility efforts. In our Limited English Proficiency Plan, we have identified steps for improving access to our services for persons with Limited English Proficiency (LEP), defined by Title VI of the Civil Rights Act as those who do not speak English as their primary language and have limited ability to read, speak, write, or understand English. The LEP Plan identifies the languages that are most likely to require translation in our service area, outlines how to identify a person who may need language assistance, the ways in which assistance may be provided, staff training that may be required, and how to notify persons with Limited English Proficiency (LEP) that translation assistance is available.

To access I-Speak translation cards, click here.

Accessibility Statement

Community Housing Network is committed to ensuring accessibility to both our physical locations and our website and to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. As the law and accessibility standards continue to change and we strive to deliver the most up-to-date content online, please understand that our efforts to improve online accessibility are ongoing.

If you experience any difficulty in accessing any part of this website, please feel free to call us at 866-282- 3119 or to email us at accessibility@chninc.net. We will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you consistent with applicable law.